If the same error message still appears, service is required.įor support and service options, sign into (or create) your Canon Account from the link below.
Restart the computer, then reconnect your scanner.
Refer to "Deleting the Unnecessary ScanGear (Scanner Driver)" for your model from Home of the Online Manual for how to delete ScanGear (scanner driver).
If an error message for ScanGear (scanner driver) appears, check the error code or error message, and then follow the corresponding solution.